You’ve got mail

With so many new apps and services to help keep us connected, email is still king in the business world

TelcoBadgeProof2From instant messaging applications such as Skype to social media tools such as Twitter, Facebook and Snapchat, the past few years have brought us many new options for connecting electronically. And yet, when it comes to communicating in business, email remains the method of choice.

In the report “Technology’s Impact on Workers,” released by Pew Research Center at the end of last year, 61 percent of workers who use the Internet say that email is very important to doing their job.

“The high value of email comes despite the challenges of the past generation,” the report states, “including threats like spam and phishing and competitors like social media and texting.”

Email’s continued reign as the communications tool of choice has its benefits. The study found that 39 percent of workers believe that email, along with the Internet and cell phones, allows them more flexibility in the hours they work.

The downside to that flexibility, however, is that 35 percent — almost the same amount — say these tools have increased the amount of time they spend working.

BBB chart